Directions New Video Teller plus ATMs allow you to speak with DCU tellers through two-way live video. You get the same great service from our tellers in a simpler, more secure way.

Members simply touch the screen to get started and one of our tellers will appear onscreen. After that, your teller will guide you through your transaction. It’s that easy!

Touch Screen to Connect with a Teller during normal business hours or insert your Debit Card for enhanced ATM access 24/7.

Note: Some lobby machines are only accessible during business hours.

Most in-person teller transactions can be done with a Video Teller, including cashing checks, cash and check deposits, cash withdrawals, loan and mortgage payments and transfers.

Visit us in branch to help you with transactions that aren’t done on the ITM such as Shared Branching, account opening, loan application, cashier’s checks/money orders, credit/debit card cash advances, and coin dispensing.

No, deposit slips are not needed with ITM transactions.

We always want to provide our members with enhanced convenience and personalized service while leveraging the latest technology. Our ITMs allow us to serve you more efficiently.

Absolutely! Even with the ITMs, Directions employees are available in our branches during our lobby hours to help you. Whether you need assistance with your transaction, opening an account or applying for a loan, Member Service Representatives will be happy to help.

No, when you use a Directions Video Teller, you are assisted by one of our employees working at one of our local facilities. There are still Member Service Representatives and tellers in the branch ready to assist you when needed.

To see the full list of branch locations that offer Video Teller plus ATMs, please visit our Locations page.