Beware Tech Support Scams!

Financial Self Defense

Tech Support Scams

Tech support scams are some of the most nefarious forms of hacks. In these scams, fraudsters contact victims and trick them into granting the scammer access to their computers. The crooks may reach out to people through a phone call. They’ll insist that the victims have a virus or another problem they’ve somehow detected from the company’s headquarters. Or, they’ll …

Debit Card Safety

Financial Self Defense

Debit Card Safety

How do you pay for your purchases? It may be instinct for you to pull out any piece of plastic without thinking, but your random card of choice might not be the safest way to pay. Let’s explore when and how to use your debit card. Credit and debit: How are they different? Appearances aside, your credit and debit cards …

7 Ways To Spot A Loan Scam

Financial Self Defense

Loan Scam

Loan scams target people who are in dire straits and likely will do anything to get their hands on some cash. Once a loan scammer has snagged a victim, they will have the borrower fill out an “application” with sensitive and personal information. The scammer will use the victim’s information to hack their accounts. Arm yourself with knowledge and awareness. …

DCU Fraud Policy Overview: Debit/Credit Card Data Breaches

DCU Member News & Info

DCU Fraud Policy Overview icon with finger pointing on lock inside an outlined shield icon

It can be overwhelming and maybe even frightening sometimes, with seemingly endless reports of data breaches, cyber-attacks and fraud. Here at Directions, we want to help keep you “in the loop” as much as possible. How data breaches occur When you use your credit/debit card at a merchant, most have a system that enables them to process your payment. These …

DCU Fraud Quick Q&A: Debit/Credit Card Data Breach

DCU Member News & Info

DCU Fraud Quick Q & A icon with finger pointing on icon lock while connected to other device icons

Data breaches are becoming more common. Because of this, we put together a quick Q&A to help answer your questions and provide you with instructions on what to do next.   Q: What is a data breach? A: A data breach is when someone infiltrates a merchant’s network and steals customer information. This can include name, address, social security number, …

All About EMV Chip Cards

Financial Self Defense

Man keying in debit card account number on his laptop

Are you a swiper or a dipper? Chances are, you have at least one EMV (Europay, Mastercard and Visa) chip-enabled card in your wallet. Here’s what you need to know about the new generation of cards. 1.) Increased protection against fraud The main reason behind the switch is to curb rampant credit card fraud in the U.S. Experts pin the …

ATM Fraud On The Rise: Staying Safe While Getting Cash

Financial Self Defense

Woman inserting debit card into red, ATM machine

Scammers are everywhere in web-based commerce. You might think you’re safe using cash, but scammers wait in one location you can’t avoid: the ATM. ATM fraud is an old concern, but technological advances mean consumers need to be even more aware. Be cautious of the following: 1.) ATMs in weird locations Cash is convenient. While it’s tempting to use whatever …

Credit Cards Or Debit Cards – What’s The Smartest Swipe?

That Makes Cents

Young, smiling, man sitting cross legged on couch with laptop on lap holding debit card in one hand and giving a thumbs up with the other: 2 boxes stacked placed next to him

Most people own at least one debit card and at least one credit card. Although it may not seem like it, there are many differences between the two. Each time you use a credit card, you’re borrowing money. You’ll need to pay that money back to the credit union along with interest. A debit card, on the other hand, simply …