At Directions Credit Union, we are dedicated to improving our members’ lives and everyone who helps make our communities strong through education. The COVID-19 pandemic has taken a toll on the school systems in our community. Our educators have been forced to be innovative as they struggle with creating a safe and conducive learning environment for their students. Schools have …
As our community continues to see increases in COVID-19 cases, our members’ and employees’ health and safety remain a top priority. Therefore, to help each other during this challenging time, we want to remind you of our contactless banking options that make it easy to access and manage your account. Below are numerous Directions contactless banking services, organized alphabetically by …
*The information in this article pertains to the first stimulus payments issued in April 2020. Four million Americans are receiving their Stimulus Payment in the form of a prepaid debit card — and many are mistaking it for junk mail. A few weeks ago, the U.S. Treasury Department and the Internal Revenue Service (IRS) began sending out Economic Impact Payments …
The digital world has made a huge impact on banking – especially in the area of making payments. This convenience saves time, energy, and, in some cases, can also save you money! Read on for all the ways you can make payments through your Directions online banking account. Bill Pay Bill Pay allows you to pay all your bills from …
It can be overwhelming with endless reports of data breaches, cyber-attacks, and fraud. Here at Directions, we want to help you understand these data breaches as much as possible! First and foremost, data breaches happen at the merchant/business level – not at your financial institution. Directions Credit Union has never experienced a data breach. How data breaches occur Businesses that …
The following information is from the Federal Trade Commission. For more information, including “Tips for Finding Legitimate Mystery Shopping Jobs,” we advise you to visit the FTC’s website. What is Mystery Shopping? Some retailers hire companies to evaluate the quality of service in their stores; they often use mystery shoppers to get the information. They instruct a mystery shopper to …
Data breaches are becoming more common. Because of this, we put together a quick Q&A to help answer your questions and provide you with instructions on what to do next. Q: What is a data breach? A: A data breach is when someone infiltrates a merchant’s network and steals customer information. This information includes name, address, social security number, …
You may not realize this, but you’re one of a small percentage of Americans who have discovered what The Wall Street Journal and other media are just beginning to realize: credit unions are the best way to bank! Credit unions received top marks in the American Customer Satisfaction Index, significantly outpacing other financial institutions. Several websites, such as BusinessInsider.com, have …
