Don’t Fall “Fur” Pet Scams

Security and Scams

Pet Scams

This holiday season you’re looking for a furry new friend.  The online ad you’ve seen makes you believe that dream is well within reach—as well as within your budget! Before you start stocking up on doggy biscuits, though, take a big step back. The internet is full of pet scams targeting future pet owners. What are Pet Scams? Pet scams …

Help Protect Your Identity With a Free Credit Report Freeze

Security and Scams

Credit Freeze

Consumers no longer have to pay to use an important tool to help protect their identity. As of September 21, 2018, freezing your credit report at the three major credit reporting agencies is now free. Previously, a consumer had to pay a fee to freeze and unfreeze their credit report. Freezing your credit reports makes it harder for criminals to …

Don’t Get Caught In A Free Trial Scam!

Security and Scams

Free Trial Scam

There’s hardly a “free trial” that won’t cost you big.  The FTC is warning of an uptick in free trial scams, which come in several shapes and sizes. Here are some of the most common free trial scams: Hidden fees In one such scam, a company aggressively advertised “free trials” for skin care products, dietary supplements and e-cigarettes on various …

Beware Tech Support Scams!

Security and Scams

Tech Support Scams

Tech support scams are some of the most nefarious forms of hacks. In these scams, fraudsters contact victims and trick them into granting the scammer access to their computers. The crooks may reach out to people through a phone call. They’ll insist that the victims have a virus or another problem they’ve somehow detected from the company’s headquarters. Or, they’ll …

Debit Card Safety

Security and Scams

Debit Card Safety

How do you pay for your purchases? It may be instinct for you to pull out any piece of plastic without thinking, but your random card of choice might not be the safest way to pay. Let’s explore when and how to use your debit card. Credit and debit: How are they different? Appearances aside, your credit and debit cards …

7 Ways To Spot A Loan Scam

Security and Scams

Loan Scam

Loan scams target people who are in dire straits and likely will do anything to get their hands on some cash. Once a loan scammer has snagged a victim, they will have the borrower fill out an “application” with sensitive and personal information. The scammer will use the victim’s information to hack their accounts. Arm yourself with knowledge and awareness. …

How Much Money Have You Spent Gaming Online?

Security and Scams

Mobile Games

How many hours do you spend gaming online? Or better yet, how much money have you spent gaming online? Have you spent money on (or within) a game that started out free? It happens all the time. Paying Customer How did you end up as a paying customer?  Many free games come with certain caveats. Like ads or in-app purchases. …

Secret Shopper Scam

Security and Scams

Scam Alert

  It has come to our attention that a current secret shopper scam is being funded by fraudulent copies of Directions Credit Union checks. This is a nationwide scam claiming to payout for one’s “first assignment as a survey analyst/store evaluator at Walmart” Below are the images of three letters we have obtained from the scam. If you have received …

The Equifax Breach And What To Do Next

Security and Scams

Equifax Data Breach Logo

In the recent Equifax breach, an estimated 143 million Americans may have had their personal information exposed.  As the situation develops, there seems to be many more questions than answers. So what should you do in the meantime? 1.) Information about the breach While visiting the Equifax Security site, you’ll find easy access to Frequently Asked Questions about the breach …

DCU Fraud Policy Overview: Debit/Credit Card Data Breaches

Security and Scams

DCU Fraud Policy Overview icon with finger pointing on lock inside an outlined shield icon

It can be overwhelming and maybe even frightening sometimes, with seemingly endless reports of data breaches, cyber-attacks and fraud. Here at Directions, we want to help keep you “in the loop” as much as possible. How data breaches occur When you use your credit/debit card at a merchant, most have a system that enables them to process your payment. These …