Managing your Mortgage is easier with Directions
Thank you for choosing Directions Credit Union to purchase your new home! Here you will find all the resources you need to manage your mortgage and additional tools to support your financial journey.
Making Payments is easierwith Directions
Directions offers several hassle-free and flexible mortgage payment options. You have the freedom to choose the method that is most convenient for your lifestyle. For more details on each option below, visit our Payments Page.
- Internal Transfers
- External Transfers
- Portal Pay
- Pay by Phone
- Auto Pay
Managing your Money is easier with Directions
Directions offers you the tools you need to safely and securely manage your accounts how you want, when you want and where you want. Click below to learn more on each topic.
- Locations & ATMS - Find a Directions Location near you
- Video Tellers - Directions Video Teller plus ATMs allow you to speak with a teller through two-way live video
- Contact Center - Get in touch with Directions by phone or email
- Online Banking - Pay your bills, see your banking statements and account information
- Mobile Banking - convenient way to access and manage your Directions accounts with your smartphone or mobile device
Online and Mobile Banking
By signing up for online and mobile banking, you'll gain access to more detailed information about your mortgage loan than what's provided in a standard statement. This includes easy-to-read summaries, payment history, interest breakdowns, and updates on your loan balance. Online banking gives you a clearer, more comprehensive view of your mortgage, helping you easily manage your loan.
Being Safe and Secure is easier with Directions
- MemberPass - Provides a simple and secure way to authenticate your identity and protect your Directions accounts against identity theft
- Learn how to set up Online Banking account alerts
- Security Center - A hub for helpful safety tips to better protect yourself from fraud and scams
Where to get help
- Chat - Use the "Let's Talk" button on the lower right corner of any page to begin a live chat with one of our representatives
- Video Tutorials - Directions offers comprehensive video tutorials to help you manage your accounts. Click here to view our video library.
- Contact Center - To speak with a representative over the phone, call 1-888-508-2228 Monday-Friday 8:00 AM - 6:00 PM and Saturday 9:00 AM-12:00 PM.
