Managing your Loan is easier with Directions
Thank you for choosing Directions Credit Union to purchase your new vehicle! Here you will find all the resources you need to manage your auto loan and additional tools to support your financial journey.
Making Payments is easierwith Directions
Directions offers several hassle-free and flexible auto loan payment options. You have the freedom to choose the method that is most convenient for your lifestyle. For more details on each option below, visit our Payments Page.
- Internal Transfers
- External Transfers
- Portal Pay
- Pay by Phone
- Auto Pay
Managing your Money is easier with Directions
Directions offers you the tools you need to safely and securely manage your accounts how you want, when you want and where you want. Click below to learn more on each topic.
- Locations & ATMS - Find a Directions Location near you
- Video Tellers - Directions Video Teller plus ATMs allow you to speak with a teller through two-way live video
- Contact Center - Get in touch with Directions by phone or email
- Online Banking - Pay your bills, see your banking statements and account information
Being Safe and Secure is easier with Directions
- MemberPass - Provides a simple and secure way to authenticate your identity and protect your Directions accounts against identity theft
- Learn how to set up Online Banking account alerts
- Security Center - A hub for helpful safety tips to better protect yourself from fraud and scams
Important Disclosures Concerning Your Loan
Online Banking
Directions offers Online Banking for members to easily access their accounts on the go. Pay bills, view account balances, transfer money, and more! Follow the button below to learn more. Want to set up Online Banking? Check out our Video Resources page for a step-by-step guide!
Online Banking
Where to get help
- Chat - Use the "Let's Talk" button on the lower right corner of any page to begin a live chat with one of our representatives
- Video Tutorials - Directions offers comprehensive video tutorials to help you manage your accounts. Click here to view our video library.
- Contact Center - To speak with a representative over the phone, call 1-888-508-2228 Monday-Friday 8:00 AM - 6:00 PM and Saturday 9:00 AM-12:00 PM.
