We’re Improving Our Banking Experience for You!

Important Upgrade Information

Updated 1/7/2021

We planned to migrate to a new core processing system and an enhanced online and mobile banking platform; unfortunately, some critical components are not yet up to our standards. Therefore, we have decided to postpone the upgrade until we are confident of delivering exceptional service to you.

We continue to work with our vendors to finalize the new banking tools and will notify you when we are ready.  In the meantime, please note the following:

  • Our current banking systems and online and mobile banking tools will continue to operate with no changes.
  • You can continue to use Bill Pay with no interruption as you usually would
  • Any scheduled changes to account names, suffix, features will be delayed until the system upgrade.

We appreciate your continued patience as we progress through these upgrades and ensure that you have the member experience you deserve.  We look forward to bringing you these new tools when they are ready.

As Directions Credit Union continues to grow, so does the value of implementing new, user-friendly tools and services for your benefit. To offer these improvements, we are upgrading our banking system, which will be more flexible, efficient and allow our staff to serve you better. The upgrade is mainly behind-the-scenes. There will be no changes to your member number, routing number, checks, and Debit/Credit cards. However, you will notice some changes in the way things look, particularly in online and mobile banking. We appreciate your patience as we make this transition and look forward to serving you with our new and improved system and capabilities!

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