Systems Upgrade Frequently Asked Questions


FAQ Sections

Q: WHY IS DIRECTIONS CREDIT UNION UPGRADING ITS SYSTEM?

Banking technology has changed a lot in recent years. The new system will allow us to quickly develop and deploy new features and provide the seamless digital experience our members expect.

Q: IS THE UPGRADED SYSTEM SECURE?

Absolutely! Data security is a top priority for Directions Credit Union, and we have thoroughly vetted and tested our upgraded systems. Your financial data is safe and sound!

Q: HOW WELL HAS THE UPGRADED SYSTEM BEEN TESTED?

We have been thoroughly testing the new system for many months, and our staff has completed extensive training. As with any new system, there will be an adjustment period, but we are confident we have taken all steps to minimize members' impact.

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